FAQ

Q1:What is the Minimum Order Quantity(MOQ)?

A1: The minimum order quantity of ink is 80kg(1kg/bottle). And the minimum order quantity of film is 10rolls(100m/roll).

Q2:What is the lead time? (How long will it take to prepare my goods?)

A2:1-2days for sample orders, 3-5 days for bulk orders. (The exact time will be based on the requirements)

Q3:How will you deliver my goods to me?

A3:Normally, we will ship the goods by air, by sea, and by express, such as DHL, FedEx, UPS, TNT based on the needs of different clients. 

Q4:How long will I need to wait to get my goods?

A4:2-3 days via air express, 2-6 days for by air, 20-35 days for by sea. 

Q5:How can I know the machine is what exactly I need?

A5: It depends on your machine brand and your printer material.

Q6:Can I take some samples?

A6: Yes, we can provide free samples. Please contact us for a more detailed sample policy.

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